07923 464 855

General Data Protection Regulation
Privacy Statement

(Reviewed 27/09/24)
Reference Number
ZB763850The GDPR is concerned with the personal information about you that I collect, store and share. This statement details my GDPR policy.My contact details are
Lucy Watson
[email protected]

In order to ensure the appointments you will be attending will be appropriate and of use to you I will collect the following forms of personal information.

This will be provided to me directly by you in an initial telephone consultation and during your first appointment which will be at your request.Name and Date of birth
Mobile/telephone number and email address
GP details
Next of kin
Family & close relationships
Education
Occupation
Reasons for wanting to attend therapy
Previous work/therapy to build and maintain mental health
Previous mental and physical ill health
Current conditions
Current treatment including medication
Substance use
Emotional & psychological issues
Concerns or fears about attending
Date able to start therapy

How I process and share personal information

I have regular supervision/consultation with a supervisor who will be a therapist or Psychologist in order to ensure good practice in delivering psychological therapy and for my own professional development.I may discuss some personal details in these supervisory consultations, however I will never identify an individual by using a full name. My supervisors are bound by the same professional rules of confidentiality, codes of ethics and rules of GDPR.Under the UK General Data Protection Regulation (UK GDPR), the lawful basis I rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting me at [email protected]

In the event of
an emergency

If I have reason to believe that you intend to harm yourself or another person/organisation (eg. Terrorism), the law may require that I inform an authority without seeking your permission.In such a situation, the law may require that I share your personal information without your knowledge. I would always endeavour to discuss this with you in advance if possible or appropriate.It is also the law that a judge can require the release of clinical notes without your permission, and I would be bound by law to release them. Again, I would discuss this with you beforehand should this occur.

Storage of
information

Paper: Contact details, personal information, psychometric tests if/when completed, assessment/history taking notes, occasional email correspondence, occasional therapy notes, and invoices. All paper files/notes are stored in a locked filing cabinet in an office.Digital: I may keep your name and contact details in one smart phone and laptop (whilst you are attending regular appointments). Backups are made to an external hard drive. All devices and backups are password protected.Erasing your Information: I keep electronic emails and SMS/texts for up to a year after regular sessions have ended. I am required by my professional insurance company to keep any clinical notes for up to 7 years after we have completed our work together. After this time has passed, I will shred and delete the information.

You have the following rights under data protection law

To be informed of what information I hold (this document).To see the information that I hold about you (free of charge for the initial request).To rectify/correct any inaccurate or incomplete personal information.To withdraw consent to me using your personal information.To request your personal information be erased/deleted/shredded. I can decline if the information is needed for me to practice competently and in line with my insurance, or if there is an adverse reason (such as a complaint or legal reason).To request that your information is restricted in certain circumstances.To object to the processing of your personal information in certain circumstances.To ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.Please contact me at [email protected] if you wish to make a request. If you have any questions about this privacy document please contact me.

How to complain

If you have any concerns about my use of your personal information, you can make a complaint to me at [email protected]You can also complain to the ICO if you are unhappy with how I have used your data.The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AFHelpline number: 0303 123 1113Website: https://ico.org.uk/make-a-complaint/